Refund/Cancellation Policy

Membership Cancellation by PAMANA

The Philippine-American Association of Madison & Neighboring Areas (PAMANA) reserves the right to refuse/cancel a membership to PAMANA.

If PAMANA refuses a new or renewing membership, registrants will be offered a full refund.

Membership Cancellation by Registrant

Membership cancellation requests must be received in writing within fifteen (15) business days of registration to be eligible to receive a full refund less a 25% service fee.

Cancellations received after the stated deadline will not be eligible for a refund.

Cancellations will be accepted via postal mail or e-mail, and must be received by the stated cancellation deadline.

All benefits and incentives received by participants will be cancelled or must be returned to PAMANA.

All refund requests must be made by the participant or credit card holder.

Refund requests must include the name of the attendee and/or transaction number.

Refunds will be credited back to the original credit card used for payment.

PAMANA Event Refund/Cancellation Policy

Each PAMANA event has a specific refund/cancellation policy. You may see specific event refund/cancellation policies on each event’s registration page – which supersedes the refund/cancellation policies on this page.

Event Cancellation by Organizing Sponsor

PAMANA reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.

If PAMANA cancels an event, registrants will be offered a full refund.

Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.

Event Registration Cancellation by Participant

Unless specifically stated on event registration materials, the deadline to receive a refund for your registration is fifteen (15) business days before the event.

Registration cancellations received prior to the deadline may be eligible to receive a refund less a $25.00 service fee.

Cancellations received after the stated deadline will not be eligible for a refund.

Refunds will not be available for registrants who choose not to attend an event.

Cancellations must be submitted in written form via postal mail or e-mail and must be received by the stated cancellation deadline.

All refund requests must be made by the attendee or credit card holder.

Refund requests must include the name of the attendee and/or transaction number.

Refunds will be credited back to the original credit card used for payment.

PAMANA Goods Refund/Return Policy

All returns of goods and materials purchased directly from PAMANA require prior authorization. Shipping and handling charges are non-refundable. Returns must be authorized by PAMANA within thirty (30) days of the invoice date. Within thirty (30) days of purchase, PAMANA will replace, substitute or repair, at its sole discretion, any PAMANA product that is deemed defective.

Products provided/sold by PAMANA partners and affinity programs are subject to the return policy of the partner.

Submission of Refund/Cancellation/Return Requests

Submit refund/cancellation/return requests by: 

Postal Mail:

PAMANA
P.O. Box 5013
Madison, WI  53705-0013

E-mail: 

PAMANA.Madison@gmail.com

Send questions via e-mail to PAMANA.Madison@gmail.com or call 608.850.6922.